Microsoft's term for a business that's been redesigned around AI Agents. Volume work runs itself. People do the work that requires judgment.
A Frontier Firm isn't a company that uses AI. It's a company that's been redesigned around it. The difference is everything. Slide the bar below to feel it.
Move the slider from 0% to 100% AI-Agent coverage. The numbers below recalculate live — staffing, cost, and what your people actually spend their time on.
In a Frontier Firm, every department changes shape. Click each tile to see the before / after for the work that actually fills the day.
Microsoft's research framework. Three pillars — and you need all three. One alone is just "a company using AI."
Not a toolbar. Not a chat assistant. AI Agents that take real action across Microsoft Dynamics 365, Microsoft 365, and your business systems — paired with the right person for review.
Reconciliation, validation, configuration, approval, status reporting — handled by AI Agents at machine speed. Adding revenue stops requiring adding headcount.
Customer relationships. Strategy. Exception calls. Growth motion. Anything that requires judgment, creativity, or trust. The work that gives people meaning.
Three stages. Pick the one with the most leverage and start there. Trust earns itself, then expands.
Your team makes every decision. AI Agents handle data gathering, document drafts, routine processing. Every action is reviewed before it ships. You stay in control, day one.
When an AI Agent has earned trust on a workflow, your team stops reviewing every output. Routine work runs autonomously. People intervene on flagged items only. Volume runs itself.
Volume across departments runs through AI Agents. People focus on relationships, judgment, growth. Adding revenue doesn't require adding headcount. This is the destination.
Microsoft's published partner vision for FY27 names the shift: every business that runs on Microsoft will become a Frontier Firm — or be left behind by competitors that did. Multiple disruptors will emerge. The window to lead, not follow, is real and short.
SALT exists because traditional implementation partners cannot retrofit themselves into AI-native delivery — their business model demands they keep billing hours. SALT was built this way from day one.
Start with a Microsoft-funded Envisioning Workshop. Map your starting point on the ARC. Pick the one department where AI Agents will earn trust fastest.