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SALT / SOLUTIONS OFFERINGS · ARC SOLUTIONS OFFERINGS

Start anywhere.
The arc does the rest.

Every SALT customer moves through the ARC toward an AI-native delivery approach. Entry varies — Migration, Implementation, or Industry Solution. Once you enter, the ARC is sequential by design.

Offering 01 — Business Agents
SbD: deploys alongside any phase
Flagship

We deploy
business agents.

SALT's 42 named AI Agents — organized into Finance, Sales, Operations, Service, IT, HR, Executive, and Small Business — deployed into your operations. Each agent owns a specific workflow. Each runs inside Microsoft 365 Copilot Cowork. You pick the capability pack, measure the outcome, expand from there.

Finance Pack
AP/AR automation, payroll validation, controller-grade oversight. Six finance agents — Sara, Phyllis, Ken, April, Arnie, Mia — ready to run on day one.
Operations Pack
Planning latency, purchasing friction, warehouse coordination. Six operations agents — Vince, Karl, Inga, Tony, Eduardo, Ellen — built for distribution and manufacturing.
Sales Pack
Pipeline coverage, cycle compression, CRM hygiene. Five sales agents — Kevin, Nancy, David, Michael, Susan — for growth-stage businesses.
Best fit when

Your business systems are already in place — Microsoft Dynamics 365, or another stack — and you want SALT AI Agents running real workflows alongside your people, not a full system rebuild. Connects directly to the workflows you can browse on the Reimagine page and the 42 agents listed on the Agents page.

Offering 02
Success by Design coverage: all 5 phases

AI-Native Implementation
Approach

The reason SALT delivers faster, with lower cost, and higher quality than any traditional Microsoft partner. Humans plus AI Agents plus telemetry — operating as one system with auditable workflows, repeatable outcomes, and non-linear scale. This is the approach that runs underneath every SALT offering below.

What's inside the approach
AI Agent orchestration — eleven named AI Agents organized across the five Success by Design phases
Human review layer — four archetypes, defined triggers
Telemetry layer — six signals, continuous capture
Audit trail — every AI Agent decision logged and reviewable
What this means for customers
Delivery cost falls as AI Agent autonomy rises
Every outcome is quantified — case studies are automatic
No key-person dependency on delivery quality
Risk is surfaced before it becomes an issue
Why this changes the math
An AI-native implementation approach that's proprietary, measurable, and scalable runs underneath every offering above and below. This is why every SALT offering ships faster than a traditional partner can structurally afford.
→ Used in every Business Agents deployment. Every Migration. Every Implementation. Every Industry rollout.
Offering 03 — AI Native Consulting
SbD: any phase (augmentation flexes to where you are)
New

AI Native
Consulting.

One AI Native Consultant. Eleven AI Agents. Twice the impact. Drop a SALT consultant into your existing implementation, your in-flight project, or your internal team — and get the eleven-agent stack with them. SALT consultants are Microsoft Certified Frontier Engineers — AI Native by birth, Microsoft-aligned by design. Complementary to a full SALT engagement, not a replacement.

Direction Validation
Use a SALT consultant to validate the technical direction of an in-flight Microsoft Dynamics 365 implementation before significant cost is sunk. Pair with the eleven-agent stack to surface architectural risk early.
Pre-cost-sink risk reduction
Implementation Expedite
Accelerate a struggling or slow Microsoft Dynamics 365 program regardless of who is leading it. SALT consultant joins, the agent stack runs the work humans were doing manually, the program ships.
Time-to-value compression
Internal Team Augmentation
Augment internal Microsoft Dynamics 365 teams during peak load, peak complexity, or peak risk. Pair-coverage for in-house specialists. Knowledge transfer back to your team via the agent stack's explain-before-execute discipline.
Capacity + capability extension
The Differentiator
Every AI Native Consultant ships with the eleven-agent stack. The agents do not stay behind on a full-implementation engagement — they travel with the consultant, in your tenant, under your governance, in your existing project. The value anchor is the productized agent IP plus Microsoft Certified Frontier Engineer credentials — not the consultant's individual experience. Same consultant. Twice the impact.
Offering 04 — Microsoft Managed Support
New

Microsoft Managed Support,
reimagined with agents.

Higher quality. A fraction of the cost. SALT solution architects work alongside the AI Agent stack to keep your Microsoft Dynamics 365 reliable, current, and continuously enhanced. Reactive when issues happen. Proactive before they do. Predictive across the patterns we see across every customer we serve.

Reactive + Proactive
Agents triage and fix issues before users notice. When a ticket does come in, the fix is already in motion — routed to the right consultant or proposed for your approval.
Predictive
Juran reads your system's usage patterns. Issues that would surface in a week appear on your dashboard now — escalated, triaged, and fixed before any user feels the impact.
Evergreen
Always on the current version of Microsoft Dynamics 365. Updates handled by the agent stack, not your team. Your system never falls behind.
Backlog and enhancement
Point Juran at your backlog. Architects and agents prioritize, develop, deploy — and help your team adopt the changes. Your roadmap moves faster than the backlog grows. Continue to enhance, automate, and reimagine your workflows.
You stay in control. Juran proposes — you approve. Every change is observable, auditable, and reversible.
Offering 05
Success by Design coverage: Implement · Prepare · Operate

Microsoft Dynamics 365 with
Autonomous AI Agents

Autonomous and semi-autonomous agents for every phase of Microsoft Dynamics 365 delivery — Customer Engagement, Business Central, Finance & Operations, and Copilot. SALT's proprietary delivery acceleration layer. Not available from a generic SI.

Customer Engagement
Customer Engagement
Sales, Customer Service, Marketing. Agent-configured from migration output. Copilot for Sales attach at go-live.
Business Central
Business Central
Small-and-medium business operations. Agent-accelerated configuration and go-live. CloudAscent-targeted. Faster time-to-value than any manual Business Central implementation.
Finance & Operations
Finance & Operations
Enterprise operations. Complex configuration handled by agent clusters. Human approval gates at wave boundaries. Auditable trails throughout.
Copilot
Copilot Studio Agents
Custom Copilot agents built on your Microsoft Dynamics 365 data. Automated on top of every Customer Engagement, Business Central, and Finance & Operations deployment — so AI Agents are part of every workflow, not a separate add-on.
Offering 06
Success by Design coverage: all 5 phases

Salesforce → Dynamics 365
Migration Platform

A common entry point. Agent-driven migration from Salesforce to Microsoft Dynamics 365 Customer Engagement — built on the AI-Native Implementation Approach above. Not a one-off service: a repeatable platform that's the start of an indefinite relationship, not the end.

What AI Agents do
  • Ingest Salesforce org export and map all entities, fields, and relationships
  • Score migration risk per object and surface exceptions for human review
  • Run ETL pipelines with incremental sync and data fidelity validation
  • Execute Microsoft Dynamics 365 Customer Engagement configuration from discovery output
Delivery metrics
40%
Faster delivery
>50%
AI Agent-executed
W1
First flow live
6
Telemetry signals
What you get
Replaces Salesforce — AI-Agent-driven from day one
Microsoft co-funds the Envisioning Workshop
Copilot for Sales activated at go-live
Designed to take you to Frontier Firm operations
Offering 07
Success by Design coverage: Implement · Prepare · Operate

Microsoft-Aligned
Industry Solutions

Accelerators built on top of the SALT delivery approach — Microsoft-aligned, available through Microsoft AppSource, designed to extend a SALT engagement into industry-specific scale. These are not standalone products; they extend the SALT engagement model into the workflows your industry runs on.

Professional Services Accelerator
Pre-built Microsoft Dynamics 365 Customer Engagement and Business Central configuration package for professional services firms. Agent-delivered in weeks, not months. Marketplace-ready.
Azure Marketplace · Agent-delivered
Distribution & Operations Accelerator
Microsoft Dynamics 365 Finance & Operations and Supply Chain configuration accelerator for distribution and operations businesses. Agent-configured against industry-standard workflows.
Azure Marketplace · Agent-configured · Industry-tuned

Why SALT is not
a generic SI.

The distinction isn't marketing language. It's measurable, structural, and the reason SALT can price, scale, and exit differently.

Dimension
SALT
AI-native delivery approach
Traditional SI
Human-heavy delivery
Delivery model
Agent-executed, human-reviewed
Human-executed, human-reviewed
If your engagement scope grows
Same team, same speed — agents absorb the volume
More consultants, longer timeline, higher cost
Delivery telemetry
Six signals, continuous, automatic
Ad-hoc, manual, retrospective
Proof of value at go-live
Quantified outcomes ready at handoff
Anecdotal stories, weeks after go-live
Delivery risk
Scored before engagement begins
Discovered during delivery
Your team's AI productivity
Microsoft Copilot working from day one
Manual processes; AI added later (or not)
Engagement cost over time
Falls as agents absorb more volume
Rises with each engagement scale-up
Key-person dependency
Agent infrastructure is the delivery
Quality depends on individual PMs
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Ready to start the ARC? →

Your first engagement
is the beginning.